Terms of Service

We understand the responsibility to protect your personal information. Credit card transactions are encrypted and your private account information will be kept in strict confidence. 

All prices and transactions are in Canadian Dollars (CAD). We accept Visa, and Mastercard. All transactions are securely processed through Shopify Payments.

Transactions will be processed 24-48 hours of receipt of order. We use Canada Post Ground Mail. Shipping fees are pre-set by dollar value and must be selected correctly at checkout. All shipping fees include basic insurance coverage and fuel surcharges. HST will be applied to all shipping charges. Items lost or damaged in shipment are the responsibility of the customer. Currently we only ship within Canada.

Incorrect Shipping Information: If a package is returned to La Di Da due to an incorrect shipping address provided by a customer, the customer will be responsible for the return shipping cost as well as the redelivery cost

Refunds and Exchanges
Please see our Refunds and Exchanges page

Product Availability / Descriptions / Prices
La Di Da will always strive to keep the most accurate availability and product descriptions. In case of accidental error, we do reserve the right to change descriptions and prices without notice.

If an order is received and, for any reason, we no longer have the item you ordered in stock we will notify you as soon as possible (prior to processing payment) so that different arrangements can be made.