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Returns and Exchanges


Returns and Exchanges

Shipped items:

If you're not completely satisfied with your purchase, you can exchange unused in package, non-sale items in their original condition with tags attached within 15 days, less the shipping costs. We do not offer monetary refunds, only exchange or we can issue a store credit for future use. We do not accept returns after 21 days from receipt of purchase. Please contact La Di Da to obtain a Return Authorization Number (RA#) before shipping the return back to us. Return shipping charges are the customer's responsibility. If your order was shipped, a restocking fee will apply for items being exchanged for store credit. Earrings, masks and headwear are final sale due to hygiene reasons.

 

In-Store purchases can be exchanged within 7 days only if the items are not used or worn and brought back in original condition with receipt. 

Earrings and Facemasks are Final Sale they cannot be returned.